The short version
Most transfer companies in Istanbul compete on the headline number and recover the difference later — with a surcharge for a fourth suitcase, a waiting fee that starts the moment the aircraft touches down, or a vehicle one class below the one in the photograph.
Our position is the opposite and it is deliberately boring: publish the real price, own the car, employ the driver, and answer the phone. What follows is what that looks like in practice.
What you get, specifically
The price does not move
Tolls, parking, fuel, taxes and meet & greet are inside the quoted figure. Traffic, a delayed flight and an extra bag do not change it.
Per vehicle, not per person
A family of four pays the same as a solo traveller in the same car. Group pricing is where most quoted 'from' prices quietly double.
60 minutes free waiting
Timed from your actual landing, not your scheduled landing — 30 minutes for city pickups. Enough to clear passport control on a bad day.
Flight tracking as standard
The desk watches your inbound flight and moves the chauffeur automatically. You do not have to message us when you are late.
Meet & greet inside the terminal
Your chauffeur waits at the arrivals exit with a name sign and walks you to the car. No kerbside phone calls, no car park hunting.
The car is ours and it is recent
Every vehicle is company-owned, under five years old, serviced at authorised Mercedes-Benz centres and detailed before each journey.
The chauffeur is employed, not sourced
Background-checked, SRC-certified, uniformed, English-speaking and on our payroll. Your booking is never passed to a broker.
A licensed operator, not a private car
D2 passenger transport certificate and full commercial passenger insurance — published on our documents page, not just claimed.
A human answers, day or night
WhatsApp and phone, 24/7, from our own office in Beyoğlu. Average reply under an hour, usually far less.